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Take patient engagement to new levels with Wish List

Tom Doyle
by Tom Doyle on October 15, 2018 at 1:02 PM
Create a memorable experience that will engage patients and create loyal customers

My Frame Gallery by Frames Data now includes an optional Wish List feature, adding a whole new dimension to the patient experience. It allows patients to communicate which frames on your Gallery they are interested in trying on, before they even set foot in your dispensary.

You can then have those frames ready to try-on in advance of an appointment, or get a sense of what your patients are looking for and suggest alternatives.

 

MFGwishlistoct2018-1

 

 

How does it work?
Patients add frames to their Wish List by clicking the heart icon that appears next to the frame.

Once the patient has finished adding frames to their Wish List, My Frame Gallery will send you that list via email. The patient will get a similar email as well.

What are the benefits?

Start the conversation early and learn more about your patients. With Wish List enabled, you can gather frames for try-on before the patient’s appointment, and offer a customized suggestion based on their pre-selected frames.

wishlistpromoimage

 

The Wish List feature will ensure that your practice is prepared in advance of the visit, so that you can ensure the best possible patient experience. 

*Please note that you will need to sign a simple Business Associate Agreement to get started; 

 

How do I get started?
Already subscribe to My Frame Gallery?  Login and navigate to the My Frame Gallery splash page, which now looks like this:

MFGnewhome-1

Click on Wish List Settings and follow the instructions for downloading and returning the Business Associate Agreement, which is required to use this feature. Once you have signed and returned the Agreement, log back in and follow the instructions that will then appear on the Wish List Settings page.

Ready to subscribe? Here are some ways to get started:

  • Request information
  • Request a demo
  • Order now (existing Frames Data subscribers should call in to add My Frame Gallery to your existing account)
  • Call us (for single location practices) at 1-800-821-6069 ext 3.
  • Call us (multiple location practices) at 1-800-821-6069 ext 4.

"Our online frame gallery is a success!"  Request a demo for your practice today.

 

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Tom Doyle
Written by Tom Doyle
Tom Doyle is Frames Data’s Director of Marketing & Key Accounts, and has been working as a marketer within the optical industry for over 10 years. In that time he’s worked with many software companies on new integrations, and has developed an understanding of what works and what doesn’t. Tom is also keenly interested in productivity methodology, the color orange used in marketing, and karaoke. He is also a die-hard cat person.
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