For some tasks it's simply better to hire an expert, and office technology is a prime example. It's going to save you time and headaches in the long run to have someone who knows what they're doing set you up from the get go. If you have a small office, you may have only needed minimal tech support in the past. But today, even small offices have quickly growing technology needs as healthcare laws have dictated increased digitization of records, but also as tech becomes more ingrained in the overall retail experience.
Maybe you want to set up a network and add computers so that your whole staff can access the same files and programs. Or add wifi to your dispensary. Or use digital counter cards. Or use tablets with your patients.
If you don't know how to do these things yourself, there are experts who can help you. If you are a single location, you probably don't need a full time person, but you should recognize that doing it yourself is probably more trouble than it is worth. Here are 5 ways to find local IT consultants for your practice:
- Google it - This is a quick and easy way to find IT consultants around your neighborhood. Review their websites, the services each business offers, locations, and rates. But keep in mind, if you really only need a part time consultant, that person may not have a website, so it's best to use one of the other methods below in addition to Google if your needs are small.
- Check Yelp - Yelp is great for reading reviews on local businesses. Not only will you be able to see contact information, but you'll read how their current clients feel about their service. You can also try other websites such as Groupon or even Amazon.com's Home Services department under Computers & Electronics where you can find local computer repair personnel to bid on a job.
- Ask other local businesses - Many of your colleagues at other local businesses are probably in the same boat and have already found help. Ask them if they can refer you to someone they know and have had success with. Your needs may not be big enough for a full service firm, but an independent consultant spending a few hours a week with you may be a perfect fit.
- Visit your Chamber of Commerce or Civic Center - Your local Civic Center is a meeting place for the local community. Pay them a visit to see if they know of any IT consultants around you. In particular, look for bulletin boards where independent contractors may have posted a notice (see #5!).
- Read local newspapers and bulletin boards - Keep an eye on local announcements for ads that could be of use to you. In small towns, you may see ads for IT help in theater programs and even on the place mat at the local diner! Especially if your needs are small, this may be the right way to find help. Even the local laundromat or community center is likely to have a bulletin board.
Once you've found some prospective good fits, it is important to ask for references and to get detailed information on their training, years of experience and any special certifications or specializations.
IT support can go a long way. Don't be afraid to get techy, especially when you have the option to get IT back-up.