--- title: Color-Code Based on Patients' Buying Habits description: Mikaela Bolding of Maple Valley Eye Care Center shares how her practice boosted its capture rate by aligning every team member around two simple systems.  image: https://blog.framesdata.com/hubfs/Bolding-optical-floor2.jpg --- [![Blog Logo 2.png](https://blog.framesdata.com/hs-fs/hubfs/Frames%20Data%20Logos/Blog%20Logo%202.png?width=797&name=Blog%20Logo%202.png "Blog Logo 2.png")](https://blog.framesdata.com) - [Home](https://blog.framesdata.com) - [About Us](https://info.framesdata.com/about-us) - [Contact Us](http://www.framesdata.com/support/contact-us) - [Technical Support](http://www.framesdata.com/support) [![Go to FramesData.com](https://no-cache.hubspot.com/cta/default/2250177/310caf41-5139-4b07-85fa-778e6c9ea9d7.png)](https://cta-redirect.hubspot.com/cta/redirect/2250177/310caf41-5139-4b07-85fa-778e6c9ea9d7) Search Content Title Description < Previous page Next page > Subscribe ### Subscribe to Email Updates Select Topics - [Frame Brands (167)](https://blog.framesdata.com/topic/frame-brands) - [News, Events, and More (162)](https://blog.framesdata.com/topic/news-events-and-more) - [My Frame Gallery (109)](https://blog.framesdata.com/topic/my-frame-gallery) - [Using Frames Data (106)](https://blog.framesdata.com/topic/using-frames-data) - [Optical Marketing (19)](https://blog.framesdata.com/topic/optical-marketing) - [My Frame Gallery Practice Profiles (15)](https://blog.framesdata.com/topic/my-frame-gallery-practice-profiles) - [My Frame Gallery Best Practices (13)](https://blog.framesdata.com/topic/my-frame-gallery-best-practices) - [My Frame Gallery Set-Up (10)](https://blog.framesdata.com/topic/my-frame-gallery-set-up) - [OfficeMate (6)](https://blog.framesdata.com/topic/officemate) - [Inventory (3)](https://blog.framesdata.com/topic/inventory) - [Videos (3)](https://blog.framesdata.com/topic/videos) # Latest Blog Post ## Color-Code Based on Patients' Buying Habits ![Frames Data](https://blog.framesdata.com/hubfs/Frames%20Data%20Logos/Frames%20Data%20Frames.jpg) by [Frames Data](https://blog.framesdata.com/author/frames-data) on July 9, 2026 at 9:45 AM - [Tweet](https://twitter.com/share) - - - Mikaela Bolding shares how her practice boosted its capture rate by aligning every team member around two simple systems.    ``` ``` The optical dispensary at Maple Valley Eye Care Center.   At Maple Valley Eye Care Center in Maple Valley, Washington, COO Mikaela Bolding says that color-coding patients![Mikaela-Bolding (1)](https://blog.framesdata.com/hs-fs/hubfs/Mikaela-Bolding%20(1).jpg?width=160&height=200&name=Mikaela-Bolding%20(1).jpg) based on their buying habits helps doctors fine-tune their exam room conversations. For example, a patient's name in green helps the doctor know this is a regular purchaser who already understands the value the practice provides. So the discussion can focus on new technologies or upgrades since their last visit. In contrast, a red-coded patient has either never purchased from the practice or hasn't done so in their previous two visits. So the focus is on guiding them to the optical, reinforcing that the practice has the right solution for their vision needs. Yellow patients are new to the practice or their buying habits are not known. This system provides doctors, opticians and even technicians with a starting point for each patient conversation. Read more about how the practice uses it in [this article from Review of Optometric Business](https://reviewob.com/know-your-green-yellow-and-red-patients-to-boost-capture-rate/). ## Leave a comment ![Frames Data](https://blog.framesdata.com/hubfs/Frames%20Data%20Logos/Frames%20Data%20Frames.jpg) Written by [Frames Data](https://blog.framesdata.com/author/frames-data) Frames Data has provided frame information to eye care professionals since 1968. Today, Frames Data features tens of thousands of frames from over 600 of the world's most recognizable brands. Written by Author ### Related posts [![Visit Frames Data at Vision Expo 2026](https://blog.framesdata.com/hubfs/Booth%20xxxx.png)](https://blog.framesdata.com/frames-data-at-vision-expo-2026) ##### [Visit Frames Data at Vision Expo 2026](https://blog.framesdata.com/frames-data-at-vision-expo-2026) Stop by booth #1177 for demos, specials and a preview of the new My Frame Gallery **location-based inventory display!** ... ![Tom Doyle](https://app.hubspot.com/settings/avatar/847f3e676cf131b483c37cecdaac7120) By [Tom Doyle](https://blog.framesdata.com/frames-data-at-vision-expo-2026/author/tom-doyle) - March 4, 2026 [Read More](https://blog.framesdata.com/frames-data-at-vision-expo-2026) [![New Integration: EyePegasus](https://blog.framesdata.com/hubfs/EyepegasusTHUMB.png)](https://blog.framesdata.com/new-integration-eyepegasus) ##### [New Integration: EyePegasus](https://blog.framesdata.com/new-integration-eyepegasus) Newark, NJ – Frames Data, the optical industry's authority on ophthalmic frame information, and EyeTcare, an EHR and... ![Tom Doyle](https://app.hubspot.com/settings/avatar/847f3e676cf131b483c37cecdaac7120) By [Tom Doyle](https://blog.framesdata.com/new-integration-eyepegasus/author/tom-doyle) - November 19, 2025 [Read More](https://blog.framesdata.com/new-integration-eyepegasus) #### Contact Frames Data has provided frame information to eye care professionals since 1968. 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