---
title: "How to Find Your Downloads and C: Drive during SPEX On-Demand Installation"
description: During the SPEX Download process you are asked to download the files and then navigate to your Downloads folder.
image: https://blog.framesdata.com/hubfs/Blog%20Images/idagears.jpg
---

[![Blog Logo 2.png](https://blog.framesdata.com/hs-fs/hubfs/Frames%20Data%20Logos/Blog%20Logo%202.png?width=797&name=Blog%20Logo%202.png "Blog Logo 2.png")](https://blog.framesdata.com)

- [Home](https://blog.framesdata.com)
- [About Us](https://info.framesdata.com/about-us)
- [Contact Us](http://www.framesdata.com/support/contact-us)
- [Technical Support](http://www.framesdata.com/support)

[![Go to FramesData.com](https://no-cache.hubspot.com/cta/default/2250177/310caf41-5139-4b07-85fa-778e6c9ea9d7.png)](https://cta-redirect.hubspot.com/cta/redirect/2250177/310caf41-5139-4b07-85fa-778e6c9ea9d7)

Search

Content Title

Description

< Previous page Next page >

Subscribe

### Subscribe to Email Updates

Select Topics

- [Frame Brands (167)](https://blog.framesdata.com/topic/frame-brands)
- [News, Events, and More (161)](https://blog.framesdata.com/topic/news-events-and-more)
- [My Frame Gallery (109)](https://blog.framesdata.com/topic/my-frame-gallery)
- [Using Frames Data (106)](https://blog.framesdata.com/topic/using-frames-data)
- [Optical Marketing (19)](https://blog.framesdata.com/topic/optical-marketing)
- [My Frame Gallery Practice Profiles (15)](https://blog.framesdata.com/topic/my-frame-gallery-practice-profiles)
- [My Frame Gallery Best Practices (13)](https://blog.framesdata.com/topic/my-frame-gallery-best-practices)
- [My Frame Gallery Set-Up (10)](https://blog.framesdata.com/topic/my-frame-gallery-set-up)
- [OfficeMate (6)](https://blog.framesdata.com/topic/officemate)
- [Inventory (3)](https://blog.framesdata.com/topic/inventory)
- [Videos (3)](https://blog.framesdata.com/topic/videos)

# Latest Blog Post

## How to Find Your Downloads and C: Drive during SPEX On-Demand Installation

![Zachery Bowman](https://app.hubspot.com/settings/avatar/960b369217f9768e0d330b375d1b285b)

 by [Zachery Bowman](https://blog.framesdata.com/author/zachery-bowman) on May 9, 2017 at 2:22 PM

- [Tweet](https://twitter.com/share)

- <https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fblog.framesdata.com%2Fhow-to-find-downloads-and-c-drive-during-spex-installation&t=How%20to%20Find%20Your%20Downloads%20and%20C:%20Drive%20during%20SPEX%20On-Demand%20Installation>
- <https://twitter.com/intent/tweet?url=https%3A%2F%2Fblog.framesdata.com%2Fhow-to-find-downloads-and-c-drive-during-spex-installation&text=:%20%20During%20the%20SPEX%20Download%20process%20you%20are%20asked%20to%20download%20the%20files%20and%20then%20navigate%20to%20your%20Downloads%20folder.>
- <http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.framesdata.com%2Fhow-to-find-downloads-and-c-drive-during-spex-installation&title=How%20to%20Find%20Your%20Downloads%20and%20C:%20Drive%20during%20SPEX%20On-Demand%20Installation&summary=During%20the%20SPEX%20Download%20process%20you%20are%20asked%20to%20download%20the%20files%20and%20then%20navigate%20to%20your%20Downloads%20folder.>

During the SPEX Download process, you are asked to download the files and then navigate to your Downloads folder. 

To find that folder, press the Start button at the bottom left of your screen. It may look slightly different than the picture below, but it will perform the same items needed.

![Start Button.jpg](https://blog.framesdata.com/hs-fs/hubfs/Blog%20Images/Start%20Button.jpg?width=613&height=217&name=Start%20Button.jpg)

Once you click the Start button, you need to click on “computer.” If you are unable to find computer, please click “documents” or “downloads". 

![Start Menu.jpg](https://blog.framesdata.com/hs-fs/hubfs/Blog%20Images/Start%20Menu.jpg?width=426&height=580&name=Start%20Menu.jpg)

After you click on one of the options, a window should appear that looks similar to the picture below. You will just need to click on your Downloads folder to find the most recent SPEX download files. 

![Downloads File.jpg](https://blog.framesdata.com/hs-fs/hubfs/Blog%20Images/Downloads%20File.jpg?width=640&name=Downloads%20File.jpg)

Once in your Downloads folder, you'll want to find the file that looks like the one below. The file name translates to UPC-MONTH-DAY-YEAR. So, UPC100116 is the UPC file from October 1st, 2016. Click the zip file to highlight it, then right click it and select "Extract" or "Extract All". 

![UPC Zip File in Downloads.jpg](https://blog.framesdata.com/hs-fs/hubfs/Blog%20Images/UPC%20Zip%20File%20in%20Downloads.jpg?width=640&name=UPC%20Zip%20File%20in%20Downloads.jpg)

Before moving SPEX files to the C: drive, please make sure to remove old files that may be there from a previous month. This is to ensure that the files being used are the most up to date.

Once the file extracts, it should become a regular folder type. Once you click into the folder, you should see the following files:

![SPEX Files to C Drive.jpg](https://blog.framesdata.com/hs-fs/hubfs/Blog%20Images/SPEX%20Files%20to%20C%20Drive.jpg?width=640&name=SPEX%20Files%20to%20C%20Drive.jpg)

To move them to the C: Drive, hold down the Ctrl key and click the "SpexUPC", "CONFIG.UPC", "DISK\_DIR.UPC", "MISCDATA.UPC" files. Once highlighted, you can click and drag them to the Local Disk (C:) drive.

The files are now ready to use in whichever practice management software you use!

## Leave a comment

![Zachery Bowman](https://app.hubspot.com/settings/avatar/960b369217f9768e0d330b375d1b285b)

 Written by [Zachery Bowman](https://blog.framesdata.com/author/zachery-bowman)

 A recent addition to the Frames Data team, Zac is a graduate of Saint Joseph's University in Philadelphia where he earned degrees in English and Communications. Certified in Google Analytics and AdWords, Inbound Marketing, and Email Marketing, Zac has quickly built his reputation as a detail-oriented, key strategist.

Written by Author <https://www.facebook.com/FramesData> <https://www.linkedin.com/company/frames-data> <https://twitter.com/framesdata>

### Related posts

[![3 Videos that explain the value of Frames Data](https://blog.framesdata.com/hubfs/people%20vid%20thumb-1.png)](https://blog.framesdata.com/3-videos-that-explain-the-value-of-frames-data)

##### [3 Videos that explain the value of Frames Data](https://blog.framesdata.com/3-videos-that-explain-the-value-of-frames-data)

These videos explain how different optical industry stakeholders use Frames Data to improve their businesses.

Video #1: How...

![Tom Doyle](https://app.hubspot.com/settings/avatar/847f3e676cf131b483c37cecdaac7120) 

 By [Tom Doyle](https://blog.framesdata.com/3-videos-that-explain-the-value-of-frames-data/author/tom-doyle) - March 5, 2025

[Read More](https://blog.framesdata.com/3-videos-that-explain-the-value-of-frames-data)

<https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fblog.framesdata.com%2F3-videos-that-explain-the-value-of-frames-data&t=3%20Videos%20that%20explain%20the%20value%20of%20Frames%20Data> <https://twitter.com/intent/tweet?url=https%3A%2F%2Fblog.framesdata.com%2F3-videos-that-explain-the-value-of-frames-data&text=:%20> <http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.framesdata.com%2F3-videos-that-explain-the-value-of-frames-data&title=3%20Videos%20that%20explain%20the%20value%20of%20Frames%20Data&summary=>

[![How to report missing or inaccurate frames](https://blog.framesdata.com/hubfs/how%20to%20report%20missing%20frames.png)](https://blog.framesdata.com/how-to-report-missing-or-inaccurate-frames)

##### [How to report missing or inaccurate frames](https://blog.framesdata.com/how-to-report-missing-or-inaccurate-frames)

Are we missing a frame company, brand, or style? Use our online form to alert us. We'll confirm with the frame company and...

![Tom Doyle](https://app.hubspot.com/settings/avatar/847f3e676cf131b483c37cecdaac7120) 

 By [Tom Doyle](https://blog.framesdata.com/how-to-report-missing-or-inaccurate-frames/author/tom-doyle) - September 15, 2024

[Read More](https://blog.framesdata.com/how-to-report-missing-or-inaccurate-frames)

<https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fblog.framesdata.com%2Fhow-to-report-missing-or-inaccurate-frames&t=How%20to%20report%20missing%20or%20inaccurate%20frames> <https://twitter.com/intent/tweet?url=https%3A%2F%2Fblog.framesdata.com%2Fhow-to-report-missing-or-inaccurate-frames&text=:%20> <http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.framesdata.com%2Fhow-to-report-missing-or-inaccurate-frames&title=How%20to%20report%20missing%20or%20inaccurate%20frames&summary=>

[![Help! I can't find this frame in my software!](https://blog.framesdata.com/hubfs/I%20cant%20find%20this%20frame!-png.png)](https://blog.framesdata.com/help-i-cant-find-this-frame-in-my-software)

##### [Help! I can't find this frame in my software!](https://blog.framesdata.com/help-i-cant-find-this-frame-in-my-software)

Are you loading Frames Data into a third party software, but finding that there are frames missing?  Let's troubleshoot!

...

![Tom Doyle](https://app.hubspot.com/settings/avatar/847f3e676cf131b483c37cecdaac7120) 

 By [Tom Doyle](https://blog.framesdata.com/help-i-cant-find-this-frame-in-my-software/author/tom-doyle) - September 13, 2024

[Read More](https://blog.framesdata.com/help-i-cant-find-this-frame-in-my-software)

<https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fblog.framesdata.com%2Fhelp-i-cant-find-this-frame-in-my-software&t=Help!%20I%20can't%20find%20this%20frame%20in%20my%20software!> <https://twitter.com/intent/tweet?url=https%3A%2F%2Fblog.framesdata.com%2Fhelp-i-cant-find-this-frame-in-my-software&text=:%20> <http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.framesdata.com%2Fhelp-i-cant-find-this-frame-in-my-software&title=Help!%20I%20can't%20find%20this%20frame%20in%20my%20software!&summary=>

#### Contact

Frames Data has provided frame information to eye care professionals since 1968.

Includes styles from major frame companies, including **Marchon, Luxottica, Safilo, Marcolin, Tura, Oakley, ProDesign, Europa, Morel, Kenmark, McGee, ClearVision** and many, many more.

Software integrations include OfficeMate, CrystalPM, MaximEyes, My Vision Express, Compulink and dozens more.

283-299 Market Street  
2 Gateway Center, 4th Floor  
Newark NJ 07102

Technical Support: 1-800-821-6069 Ext. 1

[techsupport@jobson.com](mailto:techsupport@jobson.com)

#### Site map

- [Home](https://blog.framesdata.com)
- [About Us](https://info.framesdata.com/about-us)
- [Contact Us](http://www.framesdata.com/support/contact-us)
- [Technical Support](http://www.framesdata.com/support)

#### Subscribe to Our Newsletter

### Always be up-to-date with the latest from Frames Data. New frames, how-to posts, ways to manage your frame dispensary and more.

<https://www.youtube.com/user/FramesData><https://www.facebook.com/131954123493281><https://www.instagram.com/framesdata><https://www.linkedin.com/company/2299910><https://twitter.com/FramesData>

Copyright © 2021 Frames Data. All rights reserved.

- [Home](https://blog.framesdata.com)
- [About Us](https://info.framesdata.com/about-us)
- [Contact Us](http://www.framesdata.com/support/contact-us)
- [Technical Support](http://www.framesdata.com/support)