That's not how it works... the 64-bit error message

by Nichola Liboro on July 27, 2015 at 6:00 AM

If you get a 64-bit error message when you try to install SPEX UPC, keep reading.

You received your new SPEX UPC and you're all sorts of excited! You see the SPEX UPC folder in your computer and you click the files to get started, when suddenly…ERROR MESSAGE? What does it mean that the disc is only compatible with a 64 bit machine???

Don’t worry! There’s nothing wrong with your SPEX UPC disc! The thing is, Frames Data SPEX UPC can only be used from inside a third party software interface. This means that you can’t click on the files directly from the SPEX folder on your computer. You’ll need to install the latest SPEX UPC from within your practice management software.

Check the Frames Data support page to see instructions on how to install SPEX UPC for select practice management software. If you don't see directions for your software package, please contact your vendor.

Written by Nichola Liboro

Nichola Liboro has been part of the Frames Data team since 2015, but has been blogging since 2007. With her background in marketing and communications, she enjoys turning dry business editorial into fun and quirky tips, tricks, and how-to posts that are fun to read. She loves puppies, world peace, puns, and long walks to the fridge. Hailing originally from The Philippines, Nichola now spends her weekends exploring New York City.

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