Latest Blog Post

Safety Login: Extra PriceSearch Sign-On Now Optional

Tom Doyle
by Tom Doyle on January 31, 2023 at 1:45 PM

Users of the online price look-up tool can now opt to keep access behind a secondary login for better security, or turn the secondary login off for ease of use.

Since it's launch way back in 2013, the online wholesale price look-up tool on Frames Data Online called PriceSearch has included an additional login requirement for users to gain access. 


Though that extra login may have been an annoyance to some users, many practices use Frames Data Online with patients, and we wanted to make sure those patients didn't accidentally stumble upon the wholesale price.  The extra login provided that little bit of extra security.

Recently, Frames Data conducted a subscriber survey asking whether users would prefer to keep or discard the extra login.

While those advocating to eliminate the login were by far the majority of responses, a significant number of respondents wanted to keep the login.

As a result, we decided to make everyone happy.  The extra log in is now optional; simply turn it on or off in your settings (by default is it turned on).  Here's how:

Step 1. Log in at

Step 2. Hover over My Frames Data in the upper right corner; select Account Settings


Step 3. Scroll down to "PriceSearch Settings".



Step 4. Toggle on or off.

If your practice uses Frames Data Online with patients (to show them additional frames options) we recommend you keep the safety login ON.  

If you don't generally use Frames Data Online with patients, it will be easier for your staff to look up pricing with the safety login turned OFF.


For further questions, contact


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Tom Doyle
Written by Tom Doyle
Tom Doyle is Frames Data’s Director of Marketing & Key Accounts, and has been working as a marketer within the optical industry for over 10 years. In that time he’s worked with many software companies on new integrations, and has developed an understanding of what works and what doesn’t. Tom is also keenly interested in productivity methodology, the color orange used in marketing, and karaoke. He is also a die-hard cat person.
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