What is the 'VIP patient experience' for eyewear?

by Tom Doyle on October 19, 2020 at 4:25 PM

HINT: It's a winning strategy you can implement in your practice.

The personal shopper experience is usually reserved for the most deluxe, exclusive stores with equally exclusive clientele.

My Frame Gallery by Frames Data makes it possible to create a curated, "VIP patient experience" that is personalized, yet affordable and more efficient than the standard visit.

Here's how it works:

1. Your patient browses your Gallery online, virtually trying on eyewear, before their appointment.

2. Patient adds their favorite frames to a wish list for your review.

3. On appointment day, your staff has those frames ready to try on when the patient arrives. The wish list has also given you enough information to suggest some alternatives.

4. Patient is able to make a decision faster, freeing up staff time. The patient leaves happy and satisfied.

5. Your practice builds a solid loyal patient base, while growing your reputation for providing a fantastic patient experience.

It's like having a personal shopper service in your dispensary!

To learn more, call 1-800-821-6069 ext 3, or request a demo here.

Written by Tom Doyle

Tom Doyle is Frames Data’s Director of Marketing & Key Accounts, and has been working as a marketer within the optical industry for over 10 years. In that time he’s worked with many software companies on new integrations, and has developed an understanding of what works and what doesn’t. Tom is also keenly interested in productivity methodology, the color orange used in marketing, and karaoke. He is also a die-hard cat person.

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